Leaders In Temporary
Access

Quality Objectives

Our quality objectives flow from our Quality Policy and represent what we are trying to achieve by implementing our Quality Management System. To meet our commitment, we must;  

Objective 1:  To be regarded as the safest, most efficient and cost effective provider of Access Solutions for our clients.

Objective 2: To complete jobs in agreed timeframes that meet client requirements (timely completion).

Objective 3: To monitor and review all re-work (as applicable) for any recurring issues.

Objective 4:  Maintain a customer satisfaction rate of at least 97% (based on feedback obtained through surveys and feedback from clients)

Objective 5:  Leverage efficient technology applied to all business processes in order to maintain a competitive advantage.

Objective 6:  To value our Customers through open communication and timely responses. Complaints are viewed a service improvement mechanism ensuring that all complaints are effectively resolved in a consistent manner and that the information gathered via complaints is utilized for continual improvement.

Objective 7: To achieve reliable efficient and safe loading, delivery and collection of scaffolding materials to all types of sites within the delivery timeframe scheduled. 

 

 

 

OUR SERVICES
Contact us
Main Depot Perth Office Address:
35 Furnace Rd
Welshpool
WA 6106

Ph: (08) 9358-5811
Fax: (08) 9358 5877